Privacy Policy

Last updated: 2026-11-13 · Operated by HashXTech for the Tailor Hash product.

1. Who we are

Tailor Hash is tailor-shop software (web + Android app). This policy explains how shop data is handled when you use Tailor Hash Mobile (com.hashxtech.darzi_mobile) and the Tailor Hash web desk.

2. Data we process

• Account data — name, email, role, shop membership.
• Shop business data — customers (name, phone, optional CNIC/alt ID, address), measurements (naap), orders, payments, expenses, stock, staff profiles.
• Media — optional dress photos and shop logo you upload.
• Device / technical — API auth tokens stored securely on device; basic request logs on the server for reliability and security.

3. Why we process it

Only to provide the product: order tracking, naap books, receipts/QR, payments/baqaya, production, sync, and shop administration. We do not sell personal data.

4. Where data is stored

Data is stored on the shop’s Darzi backend (Laravel hosting configured by HashXTech / the shop operator). The mobile app may keep an offline cache (customers, naap, orders) on the device until sync completes.

5. Sharing

Data stays within the shop workspace. Public QR links (/o/…, /n/…) expose only the order or naap page the shop chose to share. Hosting/infrastructure providers may process data as processors under our agreements.

6. Retention

Business records remain while the shop account is active. Shops can edit/delete customers and related records according to app permissions. Contact support to request account closure.

7. Security

We use HTTPS, authenticated APIs (Sanctum tokens), and role-based access. Keep your password private and sign out on shared devices.

8. Children’s privacy

Tailor Hash is a business tool for tailor shops, not directed at children under 13.

9. Your choices

• Shop admins control staff access and customer records.
• You may request correction or deletion of account data by contacting support.
• You can uninstall the app to remove the local offline cache from that device.

10. Contact

Questions: support@tailorhash.com
Website: https://tailorhash.com